1. Data we collect
When you use our contact form or write to us by email or WhatsApp, we only collect the information you provide:
- Name
- Email address
- Phone number (if provided)
- The content of your message
The IP address associated with a form submission is also recorded, for security and abuse-prevention purposes.
2. How we use your data
Your data is used exclusively to:
- Reply to your request and discuss your project
- Prepare a quote and manage the business relationship
It is never sold, rented or shared with third parties for commercial purposes.
3. Retention
Data linked to a simple contact request is kept for the time needed to handle the request, then for a maximum of 3 years after the last exchange. Data linked to a contractual relationship is kept for the legal retention period applicable to commercial documents.
4. Cookies
This website does not use advertising cookies or third-party trackers. Only technical elements strictly necessary for the website to function may be used.
5. Your rights
In accordance with applicable data-protection regulations (including the GDPR for residents of the European Union), you have the right to access, rectify, erase and object to the processing of your personal data.
To exercise these rights, write to contact@hakiconsult.com. We reply within 30 days at most.
6. Security
Exchanges with the website are encrypted (HTTPS). Messages sent through the form are delivered directly to our professional email address and are not stored in a database on the website.
7. Contact
For any question about this policy: contact@hakiconsult.com.